by Mark Coburn | Workplace Communication
Did you know the average American changes jobs every two years? Retail employees spend even less time at their job. No wonder so many people have so much personal stress! So what’s going on? Employers are constantly striving to cut expenses to increase... 
by Mark Coburn | Effective Communication, Listening Skills
Possessing listening skills is one of the most important requirements for holding a job in hospitality management. That may not seem obvious at first, but when you think about everything involved in restaurant and hotel management this statement makes perfect sense. ...
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