by Mark Coburn | Effective Communication, Workplace Generations
Introduction Even though people in the various generations often don’t agree, there is one thing they all agree on: Respect for each other in the workplace simply doesn’t exist. Those in the older generations (the Silent Generation and the Baby Boomers) think the... by Mark Coburn | Building Rapport
Rapport building is the art of helping another person minimize their perceived difference between themself and yourself. This can be achieved by tactfully allowing the other party to see the common ground in your personality or point of view. Rapport happens at the... by Mark Coburn | Building Rapport
The concept of pacing and leading can be used to serve a number of different scenarios. Whether it be simply complimenting someone or leading the person to taking healthy action, this simple and powerful technique should be used regularly to build rapport with your... by Mark Coburn | DISC Behavioural Styles
When we consider the DISC behavioural types in the context of meetings, what happens? What’s the attitude of each type and what are they expecting from the meeting? Here are a few possibilities to consider: The D type may be thinking that the meeting is a chance...
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