Improving listening skills can not be underestimated. Every one of us truly believes, that we listen to other people. I’m here to argue this point. In most cases we don’t listen – we hear. Our ears hear what someone is saying but are we really...
Today women play a vital role in Indian BPO (business process outsourcing) sector. According to survey out of 400 million of workforce in India, around 30-40 percent are females. They are one of the driving forces behind the success of call center industry in India....
In these days when the workplace may contain people from many other countries and cultures, cross cultural training will provide many benefits. When people from different cultures have to interact and make decisions that are mutually satisfying, effective...
E-mail, IM, Skype, phone, snail mail — there are more vehicles for communication than ever before. But when it comes to truly effective communication, there is nothing as good as face-to-face meetings. That’s because more than 90 percent of the communication...
You have probably heard the saying “we have two ears and one mouth”, implying that we should be listening twice as much as speaking in order to truely connect, understand and communicate with others. Often our thoughts and actions can have an adverse...
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