Small Talk Your Way into New Business Relationships Small talk can sometimes seem like an arduous process of merely filling the dead air with something, anything you can think of to keep the night moving forward, or to ward of the awkward, unyielding silence that...
E-mail, IM, Skype, phone, snail mail — there are more vehicles for communication than ever before. But when it comes to truly effective communication, there is nothing as good as face-to-face meetings. That’s because more than 90 percent of the communication...
There was a very interesting study completed by Dr. Ray Birdwhistle at the University of Pennsylvania in the early 1970s. After many years experience in the field of communication, Dr. Birdwhistle initiated a study to determine how we as human beings communicate with...
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