by Mark Coburn | Effective Communication, Intercultural Communication, Relationship Building
By: Jonathon Hardcastle According to Peter Drucker in his article “The Transnational Economy” written back in 1987, “To maintain a leadership position in any one developed country, a business-whether large or small-increasingly has to attain and hold...
by Mark Coburn | Cultural Differences, Intercultural Communication
In these days when the workplace may contain people from many other countries and cultures, cross cultural training will provide many benefits. When people from different cultures have to interact and make decisions that are mutually satisfying, effective...
by Mark Coburn | Building Rapport
Rapport building is the art of helping another person minimize their perceived difference between themself and yourself. This can be achieved by tactfully allowing the other party to see the common ground in your personality or point of view. Rapport happens at the...
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