by Mark Coburn | Building Rapport, Building Trust, Uncategorized
Building trust and rapport with your client is the critical first step you must take before discussing business. Let’s look at how we can achieve this. Firstly what is trust? Can we define it? Is there a formula or guidelines we can follow? How do you get your client...
by Mark Coburn | Building Rapport
The concept of pacing and leading can be used to serve a number of different scenarios. Whether it be simply complimenting someone or leading the person to taking healthy action, this simple and powerful technique should be used regularly to build rapport with your...
by Mark Coburn | DISC Behavioural Styles
When we consider the DISC behavioural types in the context of meetings, what happens? What’s the attitude of each type and what are they expecting from the meeting? Here are a few possibilities to consider: The D type may be thinking that the meeting is a chance...
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