by Mark Coburn | Building Rapport
The concept of pacing and leading can be used to serve a number of different scenarios. Whether it be simply complimenting someone or leading the person to taking healthy action, this simple and powerful technique should be used regularly to build rapport with your...
by Mark Coburn | Effective Communication, Listening Skills
You have probably heard the saying “we have two ears and one mouth”, implying that we should be listening twice as much as speaking in order to truely connect, understand and communicate with others. Often our thoughts and actions can have an adverse...
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