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5 Essential Business Communication Tips

Here are a few tips on how to effectively engage your business contacts and customers: 1. Personal Preferences Do a little homework on their preferences. Preferably, make a chart about them and store it on the computer. When they call, bring this chart up if you don't...

Essential Business Communication Skills You Need to Master

Improving your listening skills will build trust because when others feel understood it makes them feel special, important and that you genuinely care about them. Those feelings equate to having them feel they can trust you.

The Benefits Of Visual Messaging In Business Communication Today

Email, SMS and social media are fast and effective visual messaging forms of business communication.

Cultural Values in China and it’s Implications in Business

Cultural Differences

Cultural Values in China and it's Implications in Business Author: Eric Castro China business networks are sustained by cultural values and traditions from China. When these values disappear, the networks will collapse. Trust, reciprocity, face, time, harmony,...

Women Employees In BPO

Call Centers, India, Listening Skills

Today women play a vital role in Indian BPO sector. According to survey out of 400 million of workforce in India, around 30-40 percent are females. They are one of the driving forces behind the success of call center industry in India. The Indian BPO industry accounts...

How to Master Intercultural Communication

Business Culture, China, Cultural Differences, Dubai, Intercultural Communication, Japan

Interacting with people from other cultures can be fascinating. Whether you are abroad or on home turf, you are often exposed to new and fascinating ways of doing things. If you are about to take a trip to another country, it is a good idea to brush up on the...