5 Essential Business Communication Tips

Here are a few tips on how to effectively engage your business contacts and customers: 1. Personal Preferences Do a little homework on their preferences. Preferably, make a chart about them and store it on the computer. When they call, bring this chart up if you...

Essential Business Communication Skills You Need to Master

Improving your listening skills will build trust because when others feel understood it makes them feel special, important and that you genuinely care about them. Those feelings equate to having them feel they can trust you.

The Benefits Of Visual Messaging In Business Communication Today

Email, SMS and social media are fast and effective visual messaging forms of business communication.

Women Employees In BPO

Today women play a vital role in Indian BPO sector. According to survey out of 400 million of workforce in India, around 30-40 percent are females. They are one of the driving forces behind the success of call center industry in India. The Indian BPO industry accounts...