Feedback – an integral part of the workplace communication process
Feedback is very important in order to give the process of workplace communication process the best effect. Feedback helps to evaluate the effectiveness of our message. It helps us to understand whether the message has been communicated properly or not. If the employer wants to maintain a good workplace communication process within the company, then he should ensure that a proper feedback process is maintained.
Unless you come to know of the reaction that your message has created within the employees of the organisation, it is not possible to take the next step. The manager must create an environment that encourages feedback. For example: after communicating a job assignment, he should ask: “Do all of you understand? Is that clear?”
Proper and effective workplace communication is very important in order to ensure a smooth and efficient functioning of a company. The manager of a particular department should have proper communication with his subordinates, so that he is able to keep track of what is actually going on inside his own department. Otherwise, it will lead to absenteeism amongst workers, lower productivity and development of grapevine networks in an organization. Proper workplace communication not only increases productivity, but also creates an easier atmosphere.
Personal contact with team members
Manager should have personal contact with his subordinates. He should clearly communicate goals and policies of the organization to his subordinates and should get feedback on these goals and policies.
“Do you have any doubts?”, etc. This will ensure that whether his message is understood or not. Workplace communication can be both upward and downward. Upward communication will help the manager keep track of employees’ job satisfaction, their feelings about other employees and also about the organisation. It will help him understand what are the measures he should take to ensure that the employees remain satisfied with their work
Downward communication is important in many ways. It helps managers to convey what are the jobs that need immediate attention by the employees, what are the various roles that has been
allotted to each of them and what are the processes to be followed by them in order to achieve the maximum target within the least possible time.
Similarly we have horizontal communication in an organization which is also very important. It is essential that people working at same level should have effective communication amongst them so that there is co-ordination between them. Workplace communication should have clarity, should be concise and to the point. Proper use of body language is always effective. It helps to convey the thoughts and express ourselves better.
Author: Sandeep Verma – Author Bio: Sandeep Verma is writer at ArticlesXpert.com, This Article emphasises on workplace communication in order to achieve maximum result with proper communication in business.For any company to run smoothly with best results there needs to be proper Communication not only within the same level team but also with your seniors. – Article Source: http://www.articlealley.com/http://www.articlealley.com/organizational-benifits-of-business-communication-skills-1610107.html
Hi ! Most people get feedback. If the feedback is a positive one ,they are happy, but if it is a negative feedback they are not ready to accept it . So the actual purpose of giving feedback will not be effective.
What is the important of communication between management and subordinates in an organization ?