How to Establish Effective Communication Between Employees and Management?


Today, most of the employers find it really hard to establish good communication between them and their employees. Although most of the people think that this is almost impossible, I can assure you that if you put some effort, you will run your company a lot better. Here are some really useful tips, which I hope will help you in this endevor:

First, when you are making some changes in your company, make sure that you will spend some time and explain to your employees why and how are the things supposed to happen. Remember that the key to effective communication between employees and management is to present your employees with all the information that they require for the company.

Another key for effective communication between employees and management is to give all the information on time. For example, if you are making some major changes at your company, which will cause you to fire a couple of your employees, make sure that you will tell them on time, because that way you will gain the trust of your remaining employees.

Make sure that you will communicate with your employees continuously, because that way you will learn first all the new information about them. If you manage to share all the information that is troubling you with your employees, they will be able to help you. Make sure that you will take your employees as friends, because that is the main thing if you want to establish effective communication between employees and management.

The truly effective communication between employees and management depends on how the management can help the employees get in their role. That way they will be aware of all the problems that they might concern them, like for example the current financial status of your company, the competition and the organization. There are many other things that you should share with your employees and I can assure you that they will understand you, when you have to make some changes at your organization.

When there are negative news, make sure that you will not tell your employees how you feel. For example if you tell them that they would love the changes that you will make, but fire a couple of them, you will provoke only negative emotions. Furthermore, those emotions have direct effect on the way your company will function. Remember that the key to establish effective communication between employees and management is to respect their emotions and avoid trying to replace them with your ones.

The effective communication between employees and management is one of the main things that will help your business to grow. You will also make your employees to feel like they are actually a part of the company, but not just people, who spend some time there. I can assure you that if you manage to make your employees, friends, you will make the whole working process a lot easier.

 Article Author: Ryan Fyfe

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About the Author: Ryan Fyfe is the CEO of – An intuitive and free online employee scheduling tool for businesses of all sizes in all industries.



  • anitti

    This a very good article !!!! If the management considers its employees as friends, then there will be no communication gap at all.

    September 1, 2011
  • Prabhat Kumar Mathur

    Dear Ryan,
    It was really nice reading an insightful information on manager and employee relations at workplace. The primary problem has always been manager’s inability to realize and understand the impact of his or her actions and statements on coworkers at the workplace. A second major problem for a low Emotional Intelligence(EI) manager is that a coworker or reporting staff member who has highly developed emotional intelligence, can play the low EI manager like a fine tuned violin. I also believe strongly that informing the team abut every action’s impact on them might be a little tedious job and may not be fully practical. It works fine for the organizations which have less than 1000 employees. I was a part of an organization where we were 200.000+ employees and most of the information was just passed on to us. We never had a chance to interact and implement our ideas at workplace. I think the real implementation comes when we can implement all principles of corporate governance with suitable feedback from employees when we can include the lowest strata of employee hierarchy in the company decision making process. HPCL(Hindustan Petroleum Corporation Limited) was able to do it with 10000 employees over a period of 2-3 years . I imagine doing it with more than 20000 employees would be nightmare as cost would increase exponentially.

    September 18, 2011

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