What are Interpersonal Communication Skills?

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An Essential Workplace  Skill

Interpersonal communication skills are essential if you work in an office with at least one other person. Having good interpersonal skills means that you listen well and form thoughtful responses to whomever you are interacting with. Good interpersonal communication skills are extremely valuable, not only in the workplace, but in every aspect of your life. The ability to communicate effectively with other people will open doors for your career. In short, possessing good interpersonal communication skills will make life better.

Pros and Cons

Interpersonal communication skills allow individuals to advance conversation skills, overcome shyness, negotiate and resolve conflict, and influence (but not manipulate) the decisions and actions of others. Effective interpersonal communication skills enable you to clearly convey your thoughts, feelings, and information quickly and efficiently during an interpersonal experience. Use good interpersonal skills to understand an individual, and create an environment conducive to communication. Poor communication is frequently the root of conflict and misunderstandings, and can be avoided or minimized by establishing one’s own intent, and discerning the intent of others.

Improving Means Increased Productivity

Training in interpersonal communication skills and conflict resolution strategies typically involves role-playing exercises to help participants practice the behavior needed to resolve problems. When a conflict gets resolved quickly, it usually leads to personal and professional development as well as increased productivity. Training professionals conduct workshops and seminars to describe successful communication strategies that enable participants to analyze situations effectively, build more cohesive teams and minimize tension and stress.

Improving your Interpersonal Communication Skills and Communicating with others is a very important skill in business negotiations and personal relationships. By improving your arsenal of interpersonal communication skills, it is possible to build up your overall effectiveness as well as conceivably your own career gratification. You will certainly observe over time, that as you make positive changes to interpersonal communication skills, your thinking processes likewise change. The further you advance in an organization the greater will be your need for superb interpersonal communication skills.

As a receiver, instead of just listening to the words that are being said to you, you will need to go beyond that and look for other messages. This is what improving interpersonal communication skills is all about. If someone were to tell you they are very interested in what you have to say but have a very uninterested expression on their face as well as in their body language, then knowing this can help you either change the subject or change your approach in how you are delivering the message.

Who Can Benefit?

Everyone from administrative assistants to upper management can benefit from employee interpersonal skills training, because it teaches them how to cooperate across all levels of the organization. Spend some time outlining which interpersonal communication skills are essential to specific job roles. For example, a manager may need instruction in how to provide constructive criticism, while staff members may need guidance in respectful communication.

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Quick and Easy Interpersonal Communication Success

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Whatever reason you have for wanting to improve your speaking or listening skills, you can pick up some useful tips from interpersonal communication articles. Reading about the techniques and tips lets you digest the information when you’re not under pressure to communicate. It can be a nerve-wracking thing if you’re not confident in your ability to talk, sometimes even in everyday casual conversation, and it’s such a shame as you should have a lot of fun with interpersonal communication; articles can teach you some of the basics.

The skills that you need for good interpersonal communication differ according to the situation in which you want to communicate.

Some people find it difficult to start or continue conversations even with friends; others will need to deliver seminars and get their points across on subjects an audience is unfamiliar with; others will need to organize and communicate within a large organization, to people both above and below them in the company hierarchy as well as fellow managers on their level. That is only a small selection of the different situations in which one might need interpersonal skills.

However, whatever the situation, interpersonal communication articles will all tell you that both listening and speaking are important.

Listening skills might include:

1. Giving the other person time to speak without butting in with whatever it is that you want to say. That way you will put them at ease and you ma well learn something;

2. if you don’t let them talk you have no chance to learn from them and you are then giving a lecture, not communicating.

3. Not finishing other people’s sentences. You’re not a mind reader and so it can be seen as rather rude to finish off other people’s sentences. Let them tell you themselves.

4. Really actively listening to the person’s words so that you understand the full meaning of what they are trying to say. If you are busy wit other tasks or the TV or some other distraction, you are not listening as well as you might.

5. Maintaining a comfortable level of eye contact to put the other person at ease.

6. Adapting your body language to demonstrate that you are listening and that you really understand what is being said; for instance, making sure that you are nodding and smiling in the right places and adopting an appropriate posture.

7. Concentrating full on the moment and picking up on the mood of the person who is speaking as well as the actual words they are using.

Those listening skills will really benefit you in all your interpersonal communications, no matter what the purpose or who you are trying to communicate with. Some speaking skills are generic too, and therefore useful in all communication:

1. Speak clearly so that your words can be understood. Quite often people will be too embarrassed to ask you to repeat yourself so you need to take the responsibility for being as clear as possible.

2. Use a vocabulary that can be understood by your listeners. Interpersonal communication is about being understood; it is not about showing off how wide your vocabulary is or how many long words you know.

3. Use an appropriate pace and volume. You can’t be heard, you can’t be understood or effectively communicate anything.

4. Make your call to action clear so that your listeners know what you want them to do.

5. Check people’s understanding. Don’t probe, but you could ask questions to check your audience’s understanding, or if you feel that your audience knows you well enough and will tell you if they don’t understand anything or have a question to ask, you could invite questions.

Although interpersonal communication articles can help you through all of these basic skills and more they are are no replacement for the real thing and what you need is practice, practice, practice and hopefully you will enjoy that.

Peter Murphy is a peak performance expert. He recently produced a very popular free report: 10 Simple Steps to Developing Communication Confidence. Apply now because it is available only at: communication skills

Article from articlesbase.com

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