Effective Communication Strategies In The Workplace: 3 Ways To Get Your Point Across

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Having effective communication strategies in the workplace poses many benefits. They make for a more productive and healthy work environment. Unfortunately, a lot of people don’t really know how to communicate themselves properly. Let me give you an example…

Isn’t it funny how a simple message can transform into something completely different when passed on from one person to another? News about “the boss going to a baby shower this weekend” can sometimes turn into “the boss going to have a baby this weekend.”

Imagine just how uncontrollable that piece of information could be. It is precisely for this reason that effective communication strategies are needed in the workplace. They ensure that everyone understands each other clearly.

Here are some tips to get you started:

1) Ask questions

Contrary to popular belief, asking questions is not frowned upon. It is asking stupid questions that frustrate most managers. Questions that have obvious answers. Questions that are not at all related to the conversation.

However, when somebody tells you something you don’t understand, clarify. You don’t want to end up doing the wrong thing and being scolded by your boss afterwards.

2) Be animated

Work environments may tend to be serious, but that doesn’t mean that you have to be stiff all the time. In fact, using gestures is one of the most effective communication strategies in the workplace.

People tend to understand your presentations better when you accompany them with the right gestures. For example, when directing a question or a statement to your audience, try extending one arm outwards with the palm raised up. You can also use your fingers when trying to emphasize numerical values.

3) Make use of facial expressions

Another example of effective communication strategies in the workplace involves using facial expressions. While you do have to maintain some sort of professionalism in the office, you can still allow your face to show emotion.

If you’re trying to motivate your employees or your co-workers, for example, better have your game face on. If you’re discussing something very serious, let the intensity of your eyes do half the discussion for you.

These are just some of the forms of effective communication strategies in the workplace. Some of them might break whatever pre-conceived notions you have about showing emotion or being animated. However, always remember that you must always exercise a proper sense of decorum. Don’t go wild and overdo some of these strategies. Everything must be done in moderation.

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Article Author: Michael Lee

Article Source: http://www.articlealley.com/article_1102432_24.html

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Non-verbal Communication During Your Job Interview

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Slouching is out!

It’s about demonstrating confidence – standing straight, making eye contact, and connecting with a good, firm handshake. That first impression can be a great beginning, or a quick ending to your interview.

Body movement (or lack of)

Once the interview begins you should be relaxed, use your hands in talking – most people do. Do not overdo anything! Small gestures with your hands in fine but when you start waving your arms around you are out-of-bounds and could strike out. On the other hand the worst posture is to fold your arms across your chest. This is a hostile posture – very closed. Sometimes women fold their arms this way because they are cold. Wear a sweater or jacket – but don’t fold your arms over your chest.

Contact – The Hand Shake

The handshake is the first contact you will have with the interviewer. It’s often looked at as a telling gesture to judge the confidence of a person.

The interviewer extends his hand and you in turn extend your hand. If your hand is sweaty it will give an unpleasant feeling to the interchange.

Image – Attire

You are judged by how you look! Whether we like it or not – how you look – your general appearance – does set the impression for the rest of the interview. This is going to take some research on your part. You can call the HR Department or even the Receptionist to ask about the company dress code. If the answer is “Casual,” you should think one level above to “Business Casual.” A good rule to follow is: “Dress One Level Above the Company Culture.”

There is something else to take into consideration and that is the position that you are seeking. The idea is to look like someone who will fit in, but someone who could also represent the company to people outside the company.

Eye Contact

True – or – False?

You should not look directly into the interviewers eyes as this may make him or her feel uncomfortable.

This is FALSE.

If you don’t look directly into the eyes of the interviewer it can be judged as a lack of confidence. When you talk to someone and your eyes are looking in another direction, the person feels as though you are not talking to them directly.

It may feel very uncomfortable for you to look directly into someone’s eyes but you need to look at the person while you talk. This doesn’t mean staring, but looking directly at the person you are addressing.

A tip to use that is taken from the people on tv who use “teleprompters.” They are looking at the teleprompter and reading their lines but it looks as though they are looking straight at the camera.

Smells

It is important not to smell – Good or Bad – during the interview!

If you smell bad – breath or body odor – that could be disastrous! Most people know that. But did you know that it could be equally disastrous to smell too good?

Colognes and Perfumes are great offenders to someone who cannot tolerate scents. Allergies or personal memories or preferences about scents can come into play during the interview and can be very distracting.

Ears

If you thought interviewing was only about answering questions, you’ve been missing the point. You’ve also been missing an opportunity to gather valuable information. Listening is one of the skills most underutilized by candidates. Most people go into the interview thinking and worrying about how they will answer the questions. They forget that they are there to find out about the job and the company and whether this is the right place for them.

The bonus of listening is that you impress the interviewer by the fact that you have heard what was said, and sometimes what was not said. The best questions you can ask come as a result of listening. Turn up your listening and intuitive skills. Read between the lines!

Demeanor – Confidence

One of the most important factors a candidate can bring to the interview is self-confidence.

When you stand tall and look the interviewer in the eye while you give a firm handshake you will make an immediate good first impression.

In today’s competitive job market it is worth taking some time to think about the impression you are making. Will you stand out from the competition with your confidence and demeanor? If not -take the time to make some changes.
Article Source: http://www.articlealley.com/article_1616323_36.html

About the Author: Carole Martin, America’s #1 Interview Coach has specialized in the subject of “Interviewing” for the past 15 years and has coached and interviewed thousands of job seekers to successfully get the job. Pick up her Interview Questions and Answers Guide (www.interviewcoach.com/answer-guide) and stop by The Interview Coach (www.interviewcoach.com/services.html) to Ask for a FREE Interview Analysis for more personalized interview coaching.

http://www.interviewcoach.com

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How to Sell Effectively using Body Language

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Psychological research tells us that the effect you have on others depends on what you say (7%), the manner in which you say it (38%), and by your body language (55%). In addition, how you sound also imparts a message, so 93% of your communication has an emotional context.

A concise way on how we can sell effectively is by simply using that old but very powerful arsenal known as body language.

When you sell, you can use postures, facial expressions, gestures, mannerisms, and your physical appearance to close the sale successfully. Most customers tend to buy when triggered by their senses. The key here is to do everything you can to positively affect their senses.

When selling, the instant you meet your prospective client, he is already examining you based on your image and perception in a span of ten seconds or less. This is a crucial moment in selling, as his first impression of you will definitely make a permanent mark.

Whether you make or break a sale can literally depend on the non-verbal signals that you send during this crucial first contact. It’s a must for readers of this application to understand the facets of body language especially in selling.

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