Body Language – A Secret to Success

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Building Rapport with People in Business

Actions Speak Louder Than Words: We must have heard of this ever since our school days.

We use our vocal chords to talk, but our facial expressions communicate our inner feelings.

Understanding the body language is an intricate and yet practical skill. By consciously observing what others are trying to say, we can begin to deal with issues at work, home or anyplace, before they become problems.

At work it is the boss who is all powerful. When you observe his body language, you notice how he strives to appear large, powerful and always in control. His status manifests itself ingeniously. On the other hand, individuals who feel vulnerable may appear tense, clasp their hands in front of them, slouch in their chairs, and exhibit typical self manipulative behaviors, to show they are stressed.

A superior who enjoys greater powers generally tends to talk more and interrupt others. Sometimes their body language can also flash some weakness that betrays what they are actually feeling. Does your boss smile as he applauds one of your ideas? How can you tell if the smile is genuine? Paul Ekman, a clinical Psychologist has been researching on facial expressions and deceit, for the last thirty years. He has identified around 18 kinds of smiles and most of them are deceptive according to him. A genuine smile he says will in anxious. These signals need attention.

How do we get the signals straight?

First tune into your own body language. For a whole day observe your gestures when you talk and move, sit or stand. Too stiff a posture indicates rigidity. Observe at the small things you do when you are tense. Are you fiddling with the pen or twirling your hair. Please control that, because it undermines what you want to say.

Get the handshake right. Let it be firm, strong but not with excessive pressure.

Maintain Eye contact. Direct eye contact is the best way to put forward your ideas. It means you are serious about business. If you are uncomfortable, for a brief moment shift the focus between eyes and chin.

How aware are you of your body language?

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Body Language for Effective Business Communication

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You can improve your business standards by adopting the following business communication skills and body language. In business or daily life, communication should be strong, clear and positive.

Eye contact

Make sure the people or person is more interesting than what is on the floor. Make an eye contact with the person most of the time. But do not stare at people more than 15 seconds at a time.

Body posture

Body posture play an important role in business communication, try to face the person while communicating. Stand or sit up tall. But, don’t be a rigid board.

Distance/ physical contact

If you smell or feel the other person’s breathe, you are probably too close. Keep a comfortable distance of 3-4 feet at least. Gestures: Use hand gestures to add to what you are communicating, but remember that you are not conducting an orchestra.

Facial expressions

Your face should match your sentiment and what you are communicating. Don’t laugh when you are upset and don’t have a scowl when you are happy.A calm, pleasant face is the best when you are happy. A calm, serious face is best when you are upset.

Voice tone, inflection, volume

When you are making an assertive message, you want to be heard by people. In order to be heard you have to concentrate to the tone of your voice (happy, whiny, upset), the inflection of your voice (emphasis on syllables), and volume of your voice (whisper to yell).

Fluency

It is significant to get out your words in an efficient manner. If a person stammers or rambles on, the listener gets uninterested.

Timing

When you are communicating negative feelings or making a request of someone, this is especially important. Perfect timing wins the situation. If you are communicating at the right time you will be successful in your business communication.

Listening

An important part of a business communication. If you are making statements that express your feelings without infringing on the rights of others, you need to give the other person a chance to reply. Content: What person communicates is one of the most important parts of the assertive message.

Depending on what a person is trying to accomplish, the content is going to be diverse. I hope this article will give you some idea about business communication tips and techniques and what should be the body language, facial expression, timing, tone of voice, etc.

Copyright © Nick Mutt, All Rights Reserved. If you want to use this article on your website or in your ezine, make all the urls (links) active.

Read information on Effective Business Communication and how to write business massages to your client. Know about ERP Implementation Best Practices and more on enterprise resource planning. Read comprehensive list of Most Profitable Web Businesses to start your own Internet business.

Nick Mutt is an active writer and blogger on health related topics. He has published many ebooks on natural health.

Article from articlesbase.com

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Effective Communication Strategies In The Workplace: 3 Ways To Get Your Point Across

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Having effective communication strategies in the workplace poses many benefits. They make for a more productive and healthy work environment. Unfortunately, a lot of people don’t really know how to communicate themselves properly. Let me give you an example…

Isn’t it funny how a simple message can transform into something completely different when passed on from one person to another? News about “the boss going to a baby shower this weekend” can sometimes turn into “the boss going to have a baby this weekend.”

Imagine just how uncontrollable that piece of information could be. It is precisely for this reason that effective communication strategies are needed in the workplace. They ensure that everyone understands each other clearly.

Here are some tips to get you started:

1) Ask questions

Contrary to popular belief, asking questions is not frowned upon. It is asking stupid questions that frustrate most managers. Questions that have obvious answers. Questions that are not at all related to the conversation.

However, when somebody tells you something you don’t understand, clarify. You don’t want to end up doing the wrong thing and being scolded by your boss afterwards.

2) Be animated

Work environments may tend to be serious, but that doesn’t mean that you have to be stiff all the time. In fact, using gestures is one of the most effective communication strategies in the workplace.

People tend to understand your presentations better when you accompany them with the right gestures. For example, when directing a question or a statement to your audience, try extending one arm outwards with the palm raised up. You can also use your fingers when trying to emphasize numerical values.

3) Make use of facial expressions

Another example of effective communication strategies in the workplace involves using facial expressions. While you do have to maintain some sort of professionalism in the office, you can still allow your face to show emotion.

If you’re trying to motivate your employees or your co-workers, for example, better have your game face on. If you’re discussing something very serious, let the intensity of your eyes do half the discussion for you.

These are just some of the forms of effective communication strategies in the workplace. Some of them might break whatever pre-conceived notions you have about showing emotion or being animated. However, always remember that you must always exercise a proper sense of decorum. Don’t go wild and overdo some of these strategies. Everything must be done in moderation.

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Article Author: Michael Lee

Article Source: http://www.articlealley.com/article_1102432_24.html

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