So, what are interpersonal skills? Did you realize that sales success, negotiating, achieving goals, working relationships, dating and personal relationships and so much more relies mostly on your ability to communicate well?
Learning to master your or otherwise known as communication skills can be the difference that makes the difference.
But what are interpersonal skills?
They are the core skills we use to interact with other people in our everyday life and indeed for the rest of our lives.
Agian, sometimes referred to as communication skills, people skills or soft skills, they are the skills we use via our words, our voice and our body language to communicate our message to others.
As we enter the world we naturally model these skills from other people and as we grow we continue to create and develop our own unique styles of communication. These skills will have been learned mainly unconsciously.
Did you realize…that only around 7% of human communication is perceived by the receiver via the we speak?
Amazingly 38% is via our and the way in which we say something, and a whapping 55% is through our language!
Still, how many of us actually study the factors that control over half of our communication?
What other benefits are there to improving my interpersonal skills?
The results of learning advanced communication skills therefore enhancing your ability to interact well with others can be amazing, not to mention the impact it can have on your company or working environment if the team were to advance in these skills. Here are just some of the advantages…
- Less stress and frustration, more understanding and co operation
- Less conflict and disagreement, a deeper sense of trust, support and productivity
- Less uncertainty and negativity, an increase in confidence, energy, focus and productivity
- More team work and an increase in company moral boosting happiness and well being
The positive effects are infinite and timeless.
Needless to say, there are many forms of communication and different types of interpersonal/communication skills. However, there is one element that is the underpinning and most important process in any effective communication.
It is the foundation stone and magic that is .
People tend to – like and spend their time with, believe in and support, agree with, buy from, be influenced by and recommend people that they are in rapport with.
Indeed, most business deals are made on the basis of rapport rather than on technical plus points.
Learning to master your rapport skills is an exceptional place to commence your quest to communication excellence.
Professor Bob Bontempo reveals how to enhance your influence through self-awareness. Bontempo is the faculty director of Columbia Business School Executive Education’s “Persuasion: Influencing Without Authority.” Hosted by the Office of Alumni Relations on June 16, 2009, this presentation was part of the School’s third annual Worldwide Alumni Club Event, a celebration of the 38000-strong Columbia Business School alumni network. Between June 4 and 17, more than 40 alumni clubs around the world hosted events ranging from panel discussions and career workshops to intimate dinners and happy hours, with some chapters organizing receptions at the homes of alumni.
Video Rating: 4 / 5
Why These Skills are Neccessary in the Workplace
There are many contributing factors that lead to effective Leadership. Every successful business owner knows that the biggest reason for their success is great leadership. While not everyone possesses the characteristics necessary to be a good leader, they can often be developed. For some it comes naturally, for others it requires a bit more work.
Communication – The #1 Leadership Skill
Communication skills are probably the most important factor in an effective leader. Without it, problems go unresolved; areas of business that could be improved or made more profitable remain just as they are, when certain areas could be made more productive or efficient. In Leadership, it is absolutely necessary that an individual is able to convey ideas and thoughts to employees, and that employees be able to offer feedback so that the company is made better as a whole.
If problems exist among workers, someone with exceptional leadership skills is often able to iron out the problem by offering a viable or satisfactory solution. This assists in making for a calm, stable work environment.
Are you a motivator? Another Essential Leadership Characteristic
People need to be motivated; after all, with no goals or end result to look forward to, employees tend to stagnate. Good leadership includes challenging workers to do better. Some employees even enjoy being assigned a project or challenge that is beyond their normal “scope” of duties. It increases their motivation, and they get an extra boost of confidence simply because you felt they were up to the challenge or task. Effective leadership often involves helping those who work for you as a whole feel better about themselves and their capabilities.
Avoid Being the Only Person Capable of Handling Details
Those who have good leadership skills understand that employees want to feel that they are part of the “team”, that their input will make a difference. More importantly, they want to feel that you are part of the team as well; that you’re not just a leader who feels that you are above their level, giving them directions without becoming actively involved in reaching a solution.
As someone in a leadership role, it is important that you realize that others need to feel capable of making decisions on their own; everyone has potential they may not use. By letting your employees use their untapped potential and make some decisions on their own, you will become a better leader who is also well-liked by the “team”.
Outstanding Leadership Requires an Open Mind
Listening to the ideas of your employees is essential in great leadership; by listening to the ideas and opinions of your workers, they will realize that you care and trust them to offer sound ideas – even if you feel that what they have to say is outside your own thoughts. Restrict judgment until after you hear what your employee’s have to say – you may just find that they have some great ideas that you haven’t thought of!
Effective leadership does not mean that you take on all problems and solutions yourself. Give your employees the chance to air their take on things, let them handle more responsibility, and above all, make them feel as though YOU are part of THEIR team.
Article Source: http://www.articlealley.com/article_1811267_15.html
Article Author: Hakan Samad
About the Author: Hakan Samad Graduated in University of Washington, majoring in Business Policy, International Business, Organizational Behavior,Business Communications, Consumer Research, Managing Information Systems, New Media Communications and business Leadership.
He is now a Freelance writer who is passionate about authentic relationships between consumers and brands. He had 10 years of experience from retail channel planning to product marketing; He is currently a Freelance writer for few business websites and now recides in Kuala Lumpur Malaysia.