Business Body Language

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Body Language is one of the most important aspect in developing a personality. Every individual is been characterized by  his/her body language. Generally your body language is been justified by the first contact of the person to you. They generally by their first look notice how your aura is. They will judge your whole character by the way you behave infront of them. Generally before you speak, your body speaks a lot about you.

Posture

If we talk about our posture, we must keep in mind that the most important key people notice in us is how we carry ourself and present before them. We should keep few things in mind regarding our posture that is : When we stand we should keep our stomach in , chest out , shoulder’s back and head up. This few points helps us to show how confident we are.

Handshakes

If we talk about the Handshakes, we must have following points in mind :

1.   We should hold persons hand firmly.

2.  We must shake hands from web to web, maximum 4 times.

3.  We should maintain positive and constant eye contact with the person.

4.   We should have a light smile on our face, when we are on the way to handshake.

Eye Contact

If we talk about Eye Contact, generally a good eye contact shows a confidence on your part. It also helps you in understanding what the person saying verbally is correct or not. It is a perfect sign of showing that you are paying attention. Generally if we are good at eye contact our listening capability also increases. We are made to force to listen to a person to whom we are paying attention, which is a good way to present your body language

Written by jontymagicman
Professional Writer

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Business Communication

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Common Problems (Business Communication)

Communication plays a big role in an organization between employer and the employee, even though effective business do  not guarantee success in a business set up, its absence will surely lead to problems, this can easily lead t crisis in an organization. However various communication barriers do exist, among them are:

Individual perception

Cultural Barriers and diversity
Cultural barriers are normally at the source of communication challenge. An organization has to explore historical experiences and ways in which different cultural groups relates to one another is key to open channels for cross-cultural communication in any set-up. Organizations have to become more conscious of cultural differences, and also have to explore cultural similarities, this can assist one communicate with others much more effectively. (Pinker, 1997)

Information flood
The structure of communication follow is a crucial issue in how effective business communication is passed on to an audience. It does not matter if the audience is involving one or hundred, good flow is essential if the communication is to be “heard”. Thus a poor flow of your message or delivery is hence a key barrier to effective communication.

Technological changes
Due to current technological advancements there are several medium in which one can use when communicating, however if a wrong medium is selected the message may not reach the intended audience or the audience my not be able to interpret the message. Thus when considering the medium to use when communicating, it is wise to evaluate the percentage of your target audience who are likely to have access to your selected medium at the time you are passing the message. (Pinker, 1997)

Lack of common understanding
Perception; our own preconceived attitudes affects our capability to listen. We normally listen uncritically to individuals of “high status” and dismiss those of “low status”.

Lack of common spirit
When individuals don’t have a common spirit will interpret a particular communication differently, this a definitely a big barrier to communication

Lack of training or experience
Having inefficient knowledge or experience in communication skills, limits one to communicate effectively whether through talking or listening. This thus is a big barrier to communication.

Common Issues (business communication):

People: individual, groups
Centering on ourselves, instead of other persons can lead to confusion and conflict. Some factors that cause this are ego; superiority and defensiveness also hinder effective communication. (Mehrabian and Morton, 1997)

Culture, perception
Culture, background, and prejudice; we permit our previous experiences to alter the meaning of a message. Our culture, bias and background can only be good if they let us use our previous experiences to comprehend something new, but when they change the message meaning then they hamper communication process. (Mehrabian and Morton, 1997)

Channels, information flow
The channel of communication chosen when communicating is critical in ensuring that communication is effective. When some message requires an oral channel other requires writing. Thus if the wrong channel is chosen it will be a barrier to communication.

Environment, network access
Environmental; consist of physical things which can get in our way of communication such as unusual sights, an attractive person, Bright lights, or other stimulus offers potential distraction. (Pinker, 1997)

Need in business communication within the company

The term “organization communication” is normally applied by organizations to mean the process that is used to facilitate the exchange of information and knowledge of the organization with its internal and external publics or individuals that have a direct relationship with the organization. Organization communication is usually used within the organization’s internal communication by the managements as share information with the employees’ investors, customers and the organization partners. Such sharing of information builds communication channels and enhances it. (Pinker, 1997) As Mehrabian and Morton (1997) points out business communication in an organization is very vital as a tool of passing out information and instructions to employees in any organization.

Reference:
Mehrabian, A and Morton, W (1997): Decoding of inconsistent communications, Journal of Personality and Social Psychology 6:109-114

Pinker, S (1997): How communication Works. New York: W. W. Norton & Company.

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