Feedback is very important in order to give the process of workplace communication process the best effect. Feedback helps to evaluate the effectiveness of our message. It helps us to understand whether the message has been communicated properly or not. If the employer wants to maintain a good workplace communication Process within the company the he should ensure that a proper feedback process is maintained.
Unless you come to know of the reaction that your message has created within the employees of the organisation, it is not possible to take the next step. The manager must create an environment that encourages feedback. For example: after communicating a job assignment, he should ask, “Do all of you understand?” “Is that clear?”
Proper and effective workplace communication is very important in order to ensure a smooth and efficient functioning of a company. The manager of a particular department should have proper communication with his subordinates, so that he is able to keep track of what is actually going on inside his own department, otherwise it will lead to absenteeism amongst workers, lower productivity, development of grapevine networks in an organization. Proper workplace communication not only increases productivity but also creates an easier
Manager should have personal contact with his subordinates.He should clearly communicate goals and policies of the organization to his subordinates and should get feedback on these goals and policies.
“Do you have any doubts?”, etc. This will ensure that whether his message is understood or not. Workplace communication can be both upward and downward. Upward communication will help the manager keep track of employees’ job satisfaction, their feelings about other employees and also about the organisation. It will help him understand what are the measures he should take to ensure that the employees remain satisfied with their work
Downward communication is important in many ways. It helps managers to convey what are the jobs that need immediate attention by the employees, what are the various roles that has been allotted to each of them and what are the processes to be followed by them in order to achieve the maximum target within the least possible time.
Similarly we have horizontal Communication in An Organization which is also very important. It is essential that people working at same level should have effective communication amongst them so that there is co-ordination between them. Workplace communication should have clarity, should be concise and to the point. Proper use of body language is always effective. It helps to convey the thoughts and express ourselves better.
Author: Sandeep Verma
Author Bio: Sandeep Verma is writer at ArticlesXpert.com, This Article emphasises on workplace communication in order to achieve maximum result with proper communication in business.For any company to run smoothly with best results there needs to be proper Communication not only within the same level team but also with your seniors.
Article Source: http://www.articlealley.com/http://www.articlealley.com/organizational-benifits-of-business-communication-skills-1610107.html
You can improve your business standards by adopting the following business communication skills and body language. In business or daily life, communication should be strong, clear and positive.
Make sure the people or person is more interesting than what is on the floor. Make an eye contact with the person most of the time. But do not stare at people more than 15 seconds at a time.
Body posture play an important role in business communication, try to face the person while communicating. Stand or sit up tall. But, don’t be a rigid board.
Distance/ physical contact
If you smell or feel the other person’s breathe, you are probably too close. Keep a comfortable distance of 3-4 feet at least. Gestures: Use hand gestures to add to what you are communicating, but remember that you are not conducting an orchestra.
Your face should match your sentiment and what you are communicating. Don’t laugh when you are upset and don’t have a scowl when you are happy.A calm, pleasant face is the best when you are happy. A calm, serious face is best when you are upset.
Voice tone, inflection, volume
When you are making an assertive message, you want to be heard by people. In order to be heard you have to concentrate to the tone of your voice (happy, whiny, upset), the inflection of your voice (emphasis on syllables), and volume of your voice (whisper to yell).
It is significant to get out your words in an efficient manner. If a person stammers or rambles on, the listener gets uninterested.
When you are communicating negative feelings or making a request of someone, this is especially important. Perfect timing wins the situation. If you are communicating at the right time you will be successful in your business communication.
An important part of a business communication. If you are making statements that express your feelings without infringing on the rights of others, you need to give the other person a chance to reply. Content: What person communicates is one of the most important parts of the assertive message.
Depending on what a person is trying to accomplish, the content is going to be diverse. I hope this article will give you some idea about business communication tips and techniques and what should be the body language, facial expression, timing, tone of voice, etc.
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Nick Mutt is an active writer and blogger on health related topics. He has published many ebooks on natural health.
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