Today, business world is becoming increasingly smaller and globalization brings people closer. Yet, cultural diversity is more present than ever.
A firm engaging into international trade should be mostly concerned with making the best impression on clients at the host country. To achieve this, it has to realize that each culture favors its own values in business relationships and therefore it is absolutely essential to appreciate different business etiquette around the globe to conduct business effectively. In the context of global trade, it is essential to appreciate cultural diversity and to develop skills of inter-cultural communication. Otherwise lack of knowledge about cultural values in the host country may lead to misinterpretation, disturbance and embarrassment.
Inter-cultural communication is vital for building successful business relationships, yet it is also difficult to handle. Managing cultural diversity is a difficult process as cultural characteristics are not always easily identifiable. Often, to understand the opposite partner’s expectations and intentions and to respect them requires valid assumptions for the implied cultural values. This insinuates that an international firm should not enter into discussions with the host country under the assumption that own culture is correct. Such type of ethnocentrism favors cultural misunderstanding.
In order to promote multinational synergy standard business etiquette for any international venture would be:
- Be prepared before visiting the particular area. Do ample research on the business and personal etiquette of the country you plan to visit. Purchase a travel book or do search on the Internet.
- Learn key phrases in the language of the country you plan to visit. It is a smart way to bridge the gap between cultures and natives will be pleased about the attempt.
- Avoid the use of idioms and choose words that convey specific and clear meaning
- Be careful listeners and when in doubt ask for clarifications
- Respect local communication style and body language connotations
- Do not assume superiority in inter-cultural communication, avoiding the event of being ignored or disapproved.
- Follow the rules of the country you plan to visit in terms of in social behavior, dress code, appearance and interaction.
- Learn how people at host country perceive your culture.
Written by Christina Pomoni
Financial Adviser – Freelancer Writer
With the ever increasing trend of globalization, navigating the different aspects of cultures the world over is ever becoming a prominent issue and skill. This is as true as ever when it comes down to the world of business where even the slightest cultural mistake could jeopardize a deal.
In this regard Abu Dhabi comes as no exception to the rule and business persons travelling to the city should be well versed in the cultural norms and practices. Though the city appears to be well westernized it still features a strong layer of Arabian culture and tradition that cannot be ignored.
One of the key things that negotiators should remember is to always broadcast politeness and good manners in all their dealings. This is an extremely important part of the Arabic culture and when having a business meeting one should not hurry the matter. Hospitality is vital and most discussions will be had over a meal. Take your time, sip the tea and enjoy your host’s hospitality before eventually moving to the subject on hand. This is vital because of the importance of relationships in negotiations and business dealings in Abu Dhabi. Do not get offended by interruptions such as phone calls, the atmosphere in Abu Dhabi is always relaxed and informal to a certain degree.
Another important point to remember is that though many of the corporations are structured like those in the rest of the world, top level executives are usually family based. So it is vital to find out who the ultimate decision maker is when trying to negotiate or finalize a deal. In unusual fashion, your word is your bond meaning that if you promised something even verbally you are expected to keep your word even if there is no written agreement.
These are just some of the important parts to keep in mind when negotiating business deals in Abu Dhabi and your success depends on it. When travelling on business, the corporate traveller will find a range of hotels in Abu Dhabi to choose from. The Kingsgate Hotel Abu Dhabi provides an accommodation option with a range of facilities for the business traveller.
Author: Pushpitha Wijesinghe
Article Source: http://www.articlealley.com/article_1192401_29.html
When doing business in a foreign country it is always vital to understand differences in culture. This helps to avoid misunderstandings and allows development of positive and long-lasting business relationships. Knowing the differences in business etiquette between British and Japanese culture could be what lands you a lucrative contract or a lucrative new job. While Japanese businesspeople understand that you will not understand all of their culture and business etiquette they will notice and appreciate your genuine efforts.
The Japanese generally do business based on personal relationships. Being introduced by a person who has a good relationship with the company is very helpful. You may be given a small trial to prove yourself. Even if this request is non-profitable, completing it quickly and well helps develop a long-term relationship.
Gifts are very important in Japanese culture. Always give a small gift at the end of a meeting to the most senior member. Consult with a Japanese person on an appropriate gift. Many flowers such as camellias are associated with death and potted plants encourage sickness. If you receive a gift, do not open it in the presence of the giver.
Meetings should be arranged by telephone well in advance. Punctuality is imperative. Seating is arranged with the most junior member nearest the door and the most senior furthest away. Do not be surprised if meetings contain several people, even if you thought it would be a one-on-one meeting. You will be expected to have a document containing information about your company, testimonials from customers and other companies and newspaper or magazine articles. It is best to come to a meeting with your best offer, as this is what will be expected.
Consensus and group decision-making is the norm in Japanese culture. Questions should be phrased in such a way that even negative answers can be given with a yes. For example “Do you think this is a bad idea?” rather than “Do you agree?”. Japanese businesspeople may be silent while considering issues and may close their eyes while listening carefully. Confrontational negotiation styles such as raised voices or anger will be frowned upon. Contracts are generally broad with room for re-negotiation and flexibility rather than rigid and point-by-point. However, written contracts are always expected.
Japanese business culture is quite conservative and avant-garde fashions will not be appreciated. Conservative business dress is always appropriate in Japan, especially for women. Suits should be dark-coloured without flashy accessories.
Business cards are very important in Japanese culture and you should always have a ready supply. The quality of your business cards and their condition is highly important also. When you receive a business card examine it carefully and treat it with respect. After meetings, place received business cards in a special case. Investing in business cards written in Japanese is a gesture of goodwill that will be appreciated. Give and receive business cards in both your hands and with a small bow.
Article by Linguarama:
Take a language course with Linguarama to improve your language skills, or prepare for a foreign business trip with some Cultural Competence Training.
Article Source: http://www.articlealley.com/article_2080678_22.html