How to Spot a Lair in the Workplace

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Whilst in conversation with someone at work, have you ever had a feeling that they are not being truthful? For example, you may have been discussing the approach to take with a new project that seems obvious but they may be resisting without being clear on their view point.

Here are four key aspects of body language you can look out for when interacting with a potential liar amongst your work colleagues:

 

1. Hostility

If someone talks with their fist clenched it is a sign of anger or hostility.

2. Nervousness

If you encounter somebody who taps or drums their fingers on a surface, they are showing feelings of nervousness or anxiety.

3. Disagreement

Arms crossed across the chest is a display of defense and protection from an outside source, or may simply indicate that they disagree with what is being said.

4. Not Interested

Of course body language can also let you know if someone is not interested in what you are saying. A hard look or glare can signal louder than actual words.

Can you detect a liar in the workplace?

Body language can help you detect lies! You don’t need to launch a full scale investigation to determine if somebody is being dishonest with you. All you need is some basic understanding in the art of body language to spot someone who is not being honest with you. The simplest way to detect lies is to simply look for signs of discomfort, anxiety, and nervousness.

The inability to look directly into your eyes, fidgeting fingers, shuffling feet, sudden crossing of the arms or legs, glancing around the room, and forced smiles are the most common
clues that someone is lying to you.

Often the volume of a persons voice will become softer than usual when lying, but during a defensive state of mind, they will usually raise their voice. You may also notice speech errors, such as mispronunciation, stuttering, stammering or that they talk faster than normal.

Now, I don’t want to you get paranoid that everyone is lying to you just because they don’t look at you or because they happen to cross their arms when you are talking to them.

The meanings and interpretations of body language are not always true and definitive. Body language involves many gestures and movements that all have to be considered when you are
attempting to interpret your work peers inner thoughts.

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6 Steps To Improve Communication With Your Clients

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1. Though it seems the opposite of what you should do, the more time you take composing your email, the more helpful it will be to the recipient. It will save time in the long run. If you’re sloppy they’ll have questions and will have to write you back and that means another email in your box.

2. It is important to spend time developing yourself and increasing your skills. Many technical people forget to develop soft skills, and vice versa. Aim to attend at least two courses or workshops a year. Also regularly read relevant books to develop these skills. You have to stay one step ahead of the competition in order to be a phenomenal success.

3. Business relationships that last have both parties investing in each other. They communicate when something isn’t working, they understand that relationships take work and that you can’t throw in the towel at the first sign of trouble.

4. Strong business communication skills demand that you never show fear, hesitation or doubt – unless these would help with the outcome of your negotiation and you are knowingly showing this doubt or fear.

5. If you find that you’re making several points in the email, consider sending separate emails with unique subject lines. It will help you both keep track of separate issues.

6. Last and certainly not least, listen like you’ve never listened before. We all think we listen, but mostly we listen with filters, assumptions and judgements. Don’t just hear the words; listen to what isn’t being said and the meaning underneath the words. You’ll be surprised at what you will learn. Think active listening. Recast what the person has said to convey that you are paying attention and may seek a resolution of the problem.

Find More Business Communication Skills Articles

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What are Interpersonal Communication Skills?

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An Essential Workplace  Skill

Interpersonal communication skills are essential if you work in an office with at least one other person. Having good interpersonal skills means that you listen well and form thoughtful responses to whomever you are interacting with. Good interpersonal communication skills are extremely valuable, not only in the workplace, but in every aspect of your life. The ability to communicate effectively with other people will open doors for your career. In short, possessing good interpersonal communication skills will make life better.

Pros and Cons

Interpersonal communication skills allow individuals to advance conversation skills, overcome shyness, negotiate and resolve conflict, and influence (but not manipulate) the decisions and actions of others. Effective interpersonal communication skills enable you to clearly convey your thoughts, feelings, and information quickly and efficiently during an interpersonal experience. Use good interpersonal skills to understand an individual, and create an environment conducive to communication. Poor communication is frequently the root of conflict and misunderstandings, and can be avoided or minimized by establishing one’s own intent, and discerning the intent of others.

Improving Means Increased Productivity

Training in interpersonal communication skills and conflict resolution strategies typically involves role-playing exercises to help participants practice the behavior needed to resolve problems. When a conflict gets resolved quickly, it usually leads to personal and professional development as well as increased productivity. Training professionals conduct workshops and seminars to describe successful communication strategies that enable participants to analyze situations effectively, build more cohesive teams and minimize tension and stress.

Improving your Interpersonal Communication Skills and Communicating with others is a very important skill in business negotiations and personal relationships. By improving your arsenal of interpersonal communication skills, it is possible to build up your overall effectiveness as well as conceivably your own career gratification. You will certainly observe over time, that as you make positive changes to interpersonal communication skills, your thinking processes likewise change. The further you advance in an organization the greater will be your need for superb interpersonal communication skills.

As a receiver, instead of just listening to the words that are being said to you, you will need to go beyond that and look for other messages. This is what improving interpersonal communication skills is all about. If someone were to tell you they are very interested in what you have to say but have a very uninterested expression on their face as well as in their body language, then knowing this can help you either change the subject or change your approach in how you are delivering the message.

Who Can Benefit?

Everyone from administrative assistants to upper management can benefit from employee interpersonal skills training, because it teaches them how to cooperate across all levels of the organization. Spend some time outlining which interpersonal communication skills are essential to specific job roles. For example, a manager may need instruction in how to provide constructive criticism, while staff members may need guidance in respectful communication.

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