Through the interpersonal communication process, people maintain and adjust this self-image. The paradigm of human communication is dyadic: two people have a conversation. However, humans have always sought means of extending and enhancing face-to-face communication.
New technology as extended the reach of communication as well as altered the way human relate information to each other.
First, media have had a powerful impact on people’s initial perceptions of other interpersonal transactions. Second, they have influenced the manner in which information about other transactions is processed and interpreted. Third, media distracts persons from the gathering the kind of information they need for effective interpersonal communication.
Models of the interpersonal communication process provide the basis for understanding the complexities of organisation communication.
In the Workplace
Performance appraisal is an interpersonal communication process. Even between two people, it is often not done well. Automating the process is a waste of money and time, and HR departments that go that route are doing charitable work for the vendors of the software. Perception is a vital aspect in the interpersonal communication process. How we perceive ourselves and others affects the way we interpret messages and how we handle ourselves in a given situation.
Beliefs, expectations, hopes, and the other thoughts of both parties affect the interpersonal communication process. People often assume they have successfully delivered or understood a message when in reality they have not. Communication involves more than just talking. It also takes deciding what to say and how, listening, “decoding” signals—words and body language—and checking back on the accuracy of interpretation.
The Ultimate objective of an organization can be attained by maintaining an effective interpersonal communication process, which is an essential part of the organizational behavior study.
An Essential Workplace Skill
Interpersonal communication skills are essential if you work in an office with at least one other person. Having good interpersonal skills means that you listen well and form thoughtful responses to whomever you are interacting with. Good interpersonal communication skills are extremely valuable, not only in the workplace, but in every aspect of your life. The ability to communicate effectively with other people will open doors for your career. In short, possessing good interpersonal communication skills will make life better.
Pros and Cons
Interpersonal communication skills allow individuals to advance conversation skills, overcome shyness, negotiate and resolve conflict, and influence (but not manipulate) the decisions and actions of others. Effective interpersonal communication skills enable you to clearly convey your thoughts, feelings, and information quickly and efficiently during an interpersonal experience. Use good interpersonal skills to understand an individual, and create an environment conducive to communication. Poor communication is frequently the root of conflict and misunderstandings, and can be avoided or minimized by establishing one’s own intent, and discerning the intent of others.
Improving Means Increased Productivity
Training in interpersonal communication skills and conflict resolution strategies typically involves role-playing exercises to help participants practice the behavior needed to resolve problems. When a conflict gets resolved quickly, it usually leads to personal and professional development as well as increased productivity. Training professionals conduct workshops and seminars to describe successful communication strategies that enable participants to analyze situations effectively, build more cohesive teams and minimize tension and stress.
Improving your Interpersonal Communication Skills and Communicating with others is a very important skill in business negotiations and personal relationships. By improving your arsenal of interpersonal communication skills, it is possible to build up your overall effectiveness as well as conceivably your own career gratification. You will certainly observe over time, that as you make positive changes to interpersonal communication skills, your thinking processes likewise change. The further you advance in an organization the greater will be your need for superb interpersonal communication skills.
As a receiver, instead of just listening to the words that are being said to you, you will need to go beyond that and look for other messages. This is what improving interpersonal communication skills is all about. If someone were to tell you they are very interested in what you have to say but have a very uninterested expression on their face as well as in their body language, then knowing this can help you either change the subject or change your approach in how you are delivering the message.
Who Can Benefit?
Everyone from administrative assistants to upper management can benefit from employee interpersonal skills training, because it teaches them how to cooperate across all levels of the organization. Spend some time outlining which interpersonal communication skills are essential to specific job roles. For example, a manager may need instruction in how to provide constructive criticism, while staff members may need guidance in respectful communication.